I think Jason must have gotten lucky.
I took all of Rick's car's chrome to Pacific, because I have a friend who's worked there for 15+ years. I wasn't looking for a deal, just good quality. Even with the inside connection, most of the parts had to be re-done a second time. At one point they lost all the parts for both door handles and the rear T handle. IME, they dropped the ball so many times, there's never a need to go to them again.
The only thing they did right was when they tried to make it right. They refunded without question, and re-did the chrome without argument.